Jotter Community

How to see what users have been doing on the system

This helpsheet explains the logging of messages, access and usage.

 

Access Log
Message Log
Usage Log
Downloaded Files Logs

 

Access the logs through Admin > Logs

Access Log

This is a list of all the accounts that have accessed Jotter, their IP address and time.

 

Message Log

All messages that are sent by your users are recorded and can be viewed by the administrator of you School Jotter system.

You can check a messages to see how your users are using the system, for school work or social reasons. It may be part of your e-safety policy that you check a sample of messages on a regular basis. Any message sent containing bad language will be blocked and the administrator informed.

To view a message just click on the blue text Show Message on the row of the message that you want to look at.

You will see the message in full.

You can search for a particular users messages, or messages from a certain IP address or within a date range. Click on the filter icon on the top right of the window. Enter your search criteria and click on the blue Filter button at the bottom of the window.

Usage Log

This contains all of the detailed actions of each user, their IP address, and time.

 

Downloaded Files Logs

This shows all of the files that have been downloaded.